The online shop (referred to as shop or seller) operating at www.karczmabankrut.pl is run by the company AZIK Wójtowicz i Wspólnicy Spółka Jawna., street Cybernetyki 7c/45, 02-677 Warsaw. NIP 948 242 21 28
telephone no: 725 900 950
The store's offer includes prepared in disposable or reusable dishes, cold and hot drinks, sushi, dishes based on fish in cooking elements, semi-finished and finished products.
The prices presented are expressed in Polish zlotys and include VAT. Prices do not include delivery costs. Delivery costs are added as a separate item in the basket, information about the shipping price is given before the conclusion of the sales contract.
Orders can be placed electronically via the order form (basket) on the store's website or by phone.
Placing an order by a consumer constitutes his submission of an offer to conclude a sales contract. The contract is concluded when the store accepts this offer without reservation.
Sales contracts are concluded in Polish.
The deadline for completing the order is calculated from the moment the restaurant confirms the necessary data to prepare the order.
Orders are processed within the deadline agreed with the order, excluding public holidays. The execution of the order should be understood as the delivery of the purchased goods to the consumer.
The seller may contact the consumer to confirm the order, contact details or arrangements resulting from the content of the order comment.
In the event of departures in the delivery of orders, the seller asks the consumer to notify the situation by phone (please provide the order number and contact details).
The seller is not responsible for providing by the consumer incomplete or incorrect contact details. The costs associated with transport to the wrong address and re-shipping to the correct address shall be borne by the consumer.
The seller reserves the right to change the prices of goods in the catalogue and on the website, introduce new goods to the offer, carry out and cancel promotional campaigns or make changes to them. Orders placed are carried out under the conditions in force at the time of their submission, any subsequent changes in the prices of goods or other elements covered by the order do not affect the shape of the previously concluded purchase-sale contract.
You can pay for the orders as follows:
- with cash when picking up the order,
- by card when picking up the order,
- electronically using the PayPal service.
In the event that the payment for the order is lower than specified in the order, the seller will inform the consumer about the necessity of the additional payment. The order will be sent after the payment has been credited.
In the event that the payment for the order is higher than specified in the order, the seller will inform the consumer about the situation with a request to provide the bank account number in order to return the resulting overpayment. The excess payment will be refunded within two business days of receiving information from the account number from the consumer.
The costs depend on the destination of delivery (indication of the district in Radom).
In the event that the delivered order does not comply with the conditions established during the conversation - please contact the service staff by phone.
If the delivered order has been damaged or the parcel was not complete - please contact the service on 725 900 950.
After submitting the complaint and its positive consideration, the Seller undertakes to resend the order to the consumer or agree to other direct arrangements.
According to the Act of August 29, 1997 on the protection of personal data, we would like to inform you that the personal data of our buyers-consumers are stored in the AZIK Wójtowicz i Wspólnicy Spółka Jawna data set, st. Cybernetyki 7c / 45, 02-677 Warsaw, NIP 948 242 21 28 and processed in order to implement the company's statutory business activity, subject to the requirements of data security specified in the Personal Data Protection Act. Each of you has the right to inspect your data, correct, request to stop processing data and the right to object, which must be reported to our company in writing.
The company is not responsible for damages caused as a result of the consumer providing passwords to third parties, access to the given e-mail account, logins, links to track the order and other non-public data provided in order to perform the order, or if a third party came into possession of this data unlawfully (theft of personal data, hacking into IT systems, hacking into email accounts).
The company undertakes to carefully store and secure personal data and not to disclose such data to third parties without the consent of the consumer.
In the scope of services provided electronically by the online store, these regulations constitute the regulations for the provision of electronic services within the meaning of art. 8 clause 1 of the Act of July 18, 2002 on the provision of electronic services.
The online store makes these regulations available to recipients free of charge before the conclusion of the contract for the provision of electronic services, also in a way that allows the acquisition, reproduction and recording of the content of the regulations by means of an ICT system used by the recipients. In particular, service recipients may without any restrictions download the Regulations from the online store as an html file, save the regulations on their storage media and print it in any number of copies.
The types and scope of services provided electronically by the online store are as follows:
- concluding online sales contracts (for goods sold through the online store),
- subscription service (subscribing to the list of recipients is voluntary).
The conditions for the provision of electronic services, in particular the technical requirements necessary to cooperate with the ICT system used by the online store are as follows:
internet browser enabling displaying hypertext documents (HTML) on a computer screen,
The service recipients are prohibited from providing illegal content.
The conditions for terminating contracts for the provision of electronic services are defined by mandatory provisions of law.
The online store hereby sets out the complaint procedure regarding services provided electronically:
the service recipients have the right to lodge complaints in matters related to services provided electronically by the online store,
The complaint should include the recipient's designation and an indication of the circumstances justifying its submission.
The online store will endeavour to process complaints without undue delay.
The online store will notify the recipient of the acceptance or refusal to accept the complaint immediately after its consideration.
The online store informs that it introduces the following data, which is not a component of the content of the service provided electronically, to the IT system used by the recipient:
Cookies - these are short text files containing information, saved in the buyer's IT system (i.e. on the computer connected to the online store), which can be read by the online store. These files allow the buyer to be later identified in the event of a reconnection with the buyer from the computer on which they were saved. Cookies are used by the online store for the following purposes: to facilitate the buyer using the resources of the online store, to adapt the appearance of the online store to the expectations and needs of a specific buyer (so-called personalization), to monitor traffic on the online store pages, including frequency comparison buyers using specific resources. The buyer has the right to disable cookies at any time. Disabling cookies is possible on the buyer's browser.
The online store sends e-mails to the buyer in which it confirms receipt of the order, possible payment receipt, acceptance of the order for execution and order processing.
Regulations and sales contracts are subject to Polish law.
The seller will make every effort to resolve any dispute situations amicably and in favour of the consumer.
Photos and information contained on the store's website are the property of the seller and may not be used by other persons, companies without the consent of the seller.